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These directions can be passed along to former employees if they are having trouble accessing Borealis.
To begin, please go to https://borealis.nlc.bc.ca in your web browser (Edge, Google Chrome, Firefox etc)
Forgotten Username
If you are unsure of your username or ID number, select “Forgot your ID number or Username”. You will then be prompted for your first and last names and personal email address.
You should shortly receive an email from DoNotReply@nlc.bc.ca with your username or ID number.
Forgotten Password
If you need to reset your password, select the highlighted “password” in “Forgot your password?”
You will be asked for your username or ID number and personal email address. You should then receive an email from DoNotReply@nlc.bc.ca with a link to reset your password.
You will then be asked for your username, and a new password. Once submitted you should be able to login with your username/ID number and password!
If you are still experiencing issues, please contact helpdesk@nlc.bc.ca (if you are a former staff member) or studenthelp@nlc.bc.ca (if you are former student).